Shelley D Lane: 4 books

Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt...

She peered into the steaming crater of Mt. Aetna, slid up an icy mountain in Bavaria, and was marched to a shabby police station in Tunisia. She also had some important decisions to make while she spent her junior year abroad as an exchange student at the University of Stirling in Scotland. Should...

Uncivil acts and messages too often color our experience with others. Communication in a Civil Society offers an alternative way to teach and learn about communication. Every chapter focuses on communication based on respect, restraint, and ethical choices.

Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today's fast-paced and complex society through the implementation of a unique competence-building model. This highly readable text provides the theories, concepts, and applications in a pedagogically...