Sheila Stone: 4 books

View London icons from the Thames, hear Big Ben toll the time, rise over the city on the London Eye, visit Kensington Palace where Queen Victoria grew up (now home to Will, Kate, and the kids), see where Harry Potter boarded the Hogwarts Express at King Cross Station's famous Platform 9 ¾, and much...

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions”...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client....

Polly is the victim of an assault. The man she accused is arrested, and she is asked to be a witness at his trial. Polly has intellectual disabilities. Supporting Victims shows how the police help her to choose the special measures she needs to give her best evidence in court. All the special measures...