Sharon Copeland: 4 books

Call centers have been the human crossing point for years in several areas including order-taking, catalog sales, post-sale service, and telephone solicitation. With the booming of e-commerce, call centers are becoming more important since they play roles in organizations without the need for other...

 With gas prices rising, many displaced from their jobs, and more and more businesses downsizing, comes the need for finding an alternative way to make a good income. Now more than ever, families are seeing the need for two incomes.  One Industry that is increasing in popularly today, being...

Lady Gaga is here! Lady Gaga in 2012, throughout the Born This Way Ball This book is your ultimate resource for Lady Gaga. Here you will find the most up-to-date 174 Success Facts, Information, and much more.In easy to read chapters, with extensive references and links to get you to know all there...

Call centers have been the human crossing point for years in several areas including order-taking, catalog sales, post-sale service, and telephone solicitation. With the booming of e-commerce, call centers are becoming more important since they play roles in organizations without the need for other...