Sandra Forrester: 3 books
by Sandra Forrester
Language: English
Release Date: August 11, 2009
Language: English
Release Date: August 11, 2009
A heartwarming family story set during the Depression that reads like a classic.
Everyone's been down on their luck since the Depression hit. But as long as Mary Bayliss Pettigrew has her beloved older brother, Leo, to pull pranks with, even the hardest times can be fun. Then one day, there’s...
CMMI for Services
Guidelines for Superior Service
Language: English
Release Date: October 30, 2009
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical...
CMMI for Services
Guidelines for Superior Service
Language: English
Release Date: March 4, 2011
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a...