Samuel Eilon: 2 books

The wide range of possible performance criteria for business enterprises raises serious questions of definition and measurement. Indeed, measurement is at the heart of the analysis of success and failure of business operations, and much depends on the quality of the information that is available....

Originally published in 1992. The task of management has become increasingly complex in recent years. Chief executives and senior management are confronted with the task of making sense of the multiple factors affecting business systems, and identifying causal relationships in seemingly unstructured...