Robert L Shook: 7 books

Book cover of The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
by Robert L. Shook, C. Britt Beemer
Language: English
Release Date: September 7, 2008

Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a leading consumer research and marketing consultant, and bestselling business author Robert Shook offer practical advice on...
Book cover of Doing Business by the Good Book

Doing Business by the Good Book

52 Lessons on Success Straight from the Bible

by David Steward, Robert L. Shook
Language: English
Release Date: April 24, 2012

An indispensable volume that shows how to succeed in business by using the Bible and its lessons as a source of inspiration and guidance n 1990, David L. Steward founded his company, Worldwide Technology, Inc., on a shoestring budget and borrowed money, well aware of the high-risk nature of the venture...
Book cover of Miracle Medicines

Miracle Medicines

Seven Lifesaving Drugs and the People Who Created Them

by Robert L. Shook
Language: English
Release Date: March 1, 2007

It’s the business of saving lives.   Miracle Medicines goes behind the scenes of the pharmaceutical industry and into the high-security laboratories to tell the stories of the men and women---chemists, physiologists, medical and clinical researchers, engineers---who have chosen to toil for years...
Book cover of The Perfect Sales Presentation

The Perfect Sales Presentation

These Five Top Sales Professionals Show You, Step by Step, How To Sell Successfully

by Robert L. Shook
Language: English
Release Date: August 17, 2011

America’s best salespeople, from businesses spanning IBM to Mary Kay Cosmetics, take you along on the perfect sales presentation.   There’s much more to superselling than just showing a great product. Sales presentations that consistently get results are subtle blends of skill, performance, and...
Book cover of Heart & Soul

Heart & Soul

Five American Companies That Are Making the World a Better Place

by Robert L. Shook
Language: English
Release Date: September 7, 2010

Inspiring, in-depth profiles of profitable businesses that put people first. In an era when it sometimes seems that corporate greed and bad business practices are all too common, this book tells the stories of five companies that haven’t forgotten that treating customers and employees right...
Book cover of Winning the NFL Way

Winning the NFL Way

Leadership Lessons From Football's Top Head Coaches

by Bob LaMonte, Robert L. Shook
Language: English
Release Date: March 17, 2009

Being an NFL coach is the ultimate high-pressure job. Every Sunday a coach makes split-second decisions that will not only decide the fate of a game, but also his team's season and, ultimately, his own job. Meet Mike Holmgren, Jon Gruden, John Fox, Andy Reid, and Mike Sherman -- top NFL head...
Book cover of William James, Moral Philosophy, and the Ethical Life
by Guy Axtell, Gregory Eiselein, Jacob L. Goodson
Language: English
Release Date: December 20, 2017

Virtue theory, natural law, deontology, utilitarianism, existentialism: these are the basic moral theories taught in “Ethics,” “History of Philosophy,” and “Introduction to Philosophy” courses throughout the United States. When the American philosopher William James (1842 – 1910) find...
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