Rick Iedema: 2 books

This book will provide clinicians, clinical managers and corporate managers with a practical guide to managing clinical processes and managing change in health services. It also provides the theory behind the practice.

In response to the growing emphasis on clinicians' capacity to practise effective communication, Communicating Quality and Safety in Health Care provides real-time communication scenarios and interprofessional case studies. The book engages healthcare trainees from across medicine, nursing and allied...