Rhonda Scharf: 3 books

Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us.Rhonda Scharf is a professional speaker, trainer...

Have you ever wondered why you were doing something a certain way without any real reason other than "that's the way it has always been done" or "that is what everyone else seems to be doing"?It seems that everyone prefers the well worn pat of common practice. Are you guilty?

Alexa is Stealing Your Job is a guided tour of where the world has been with artificial intelligence and how it affects the future of work. Artificial intelligence is taking over. Ask Alexa to call a client or confirm your schedule for the day and she does just that immediately. Ask her a question,...