Perspectives from an Emerging Market
by
Sanjay Mohapatra, Rani Susmitha, M. Punniyamoorthy
Language: English
Release Date: October 18, 2017
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally...