Mun Heng Toh: 2 books
Productivity in Singapore's Retail and Food Services Sectors
Contemporary Issues
Language: English
Release Date: November 25, 2016
The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower....
Lifting Productivity in Singapore's Retail and Food Services Sectors
The Role of Technology, Manpower and Marketing
Language: English
Release Date: May 25, 2018
Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity...