Matti Kurvinen: 1 book

Book cover of Warranty Fraud Management

Warranty Fraud Management

Reducing Fraud and Other Excess Costs in Warranty and Service Operations

by Matti Kurvinen, Ilkka Töyrylä, D. N. Prabhakar Murthy
Language: English
Release Date: May 26, 2016

Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed...
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