M Theresa Breining: 1 book
by M. Theresa Breining, Jack J. Phillips
Language: English
Release Date: January 14, 2008
Language: English
Release Date: January 14, 2008
The Phillips ROI Methodology™ utilizes five levels of evaluation, which are essential in determining the return on investment.
At Level 1 - Reaction and Planned Action, attendee and stakeholder satisfaction from the meeting can be measured. Almost all organizations evaluate at Level 1, usually...
