Luiz Augusto Carvalho: 4 books

Managing telecom expenses is not easy; whats more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications...

Telecom Management for Call Centers offers a practical guide to addressing the most common issues faced by telecom management in large call-centers. This handbook was written primarily for the telecom manager; the techniques described here are practical and easily applicable, focusing on the issues...

Luiz Augusto de Carvalho WANOPT Wide area network Specialist Benjamin Naude Magna international Telecommunications is usually responsible for a large percentage of the IT infrastructure costs, usually only surpassed by personnel. Therefore identifying savings, even small in terms of percentage...

If you manage large telecommunications infrastructures, you know there are lots of moving parts to keep track ofand that failing to do so can lead to big problems. In Telecom Management for Large Organizations, youll learn about five key areas: the telecom manager, macro issues, telecom consulting,...