Lee Cockerell: 6 books
Creating Career Magic
How To Stay On Track To Achieve A Stellar Career And Survive And Thrive The Ups And Downs
Language: English
Release Date: October 15, 2016
Executive Career Development Secrets from a Life at Disney... Career Development Magic is a unique book full of priceless advice and insightful experience. Lee Cockerell chronicles how he went from being a college dropout, rose through the ranks at both Hilton and Marriott, and ultimately became the...
Creating Magic
10 Common Sense Leadership Strategies from a Life at Disney
Language: English
Release Date: October 14, 2008
“It’s not the magic that makes it work; it’s the way we work that makes it magic.”
The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary...
The Customer Rules
The 39 Essential Rules for Delivering Sensational Service
Language: English
Release Date: March 5, 2013
The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence.
Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39 digestible,...
Time Management Magic
How To Get More Done Every Day And Move From Surviving To Thriving
Language: English
Release Date: January 15, 2015
Executive time management secrets from a life at Disney. During Lee Cockerell’s career at Disney as the Senior Operating Executive of Walt Disney World Resorts, he led a team of 40,000 Cast Members (employees) and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks...
by Lee Cockerell
Language: Spanish
Release Date: October 13, 2014
Language: Spanish
Release Date: October 13, 2014
LEE COCKERELL ha sido vice president ejecutivo de operaciones del parque de atracciones Walt Disney World durante más de diez años. Es una de las caras más visible del reconocido mundialmente Disney Institute, donde imparte cursos de liderazgo y desarrollo profesional. También es un conferenciante exitoso que brinda seminaries por todo Estados Unidos. Vive en Orlando, Florida.
El cliente pone las reglas
Las 39 normas esenciales para brindar un servicio excepcional
Language: Spanish
Release Date: June 17, 2013
Cada vez más es necesario brindar una calidad de servicio excelente si queremos que nuestra empresa o negocio siga subsistiendo, y es absolutamente imprescindible hacerlo si queremos crecer. En este nuevo libro, Lee Cockerell sintetiza en 39 breves consejos toda una trayectoria profesional de decenas...