Larry Freed: 1 book
Innovating Analytics
How the Next Generation of Net Promoter Can Increase Sales and Drive Business Results
Language: English
Release Date: September 16, 2013
How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made actionable? If you know how well the customer experience is satisfying your customers and you know how to increase their satisfaction, you can then increase...
