Kelley: 851 books

Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing—for your customers...

Drawing extensively on personal experiences, this important volume looks at sexuality and relationships in the lives of people with intellectual disabilities, painting a genuine picture of the range of sexualities and relationships people want. Honest and reflective, it shows how sexuality...

This publication will teach you the basics of how to start a Mineral Water Bottling Business. With step by step guides and instructions, you will not only have a better understanding, but gain valuable knowledge of how to start a Mineral Water Bottling Business

In his best-selling classic Boys and Girls Learn Differently, Michael Gurian explained the origin and nature of gender differences in the classroom. His important book explored the behavior teachers observed and the challenges they faced with both boys and girls in their classrooms. Taking the next...

This publication will teach you the basics of how to start a Delivery Tricycles (non-motorised) Business. With step by step guides and instructions, you will not only have a better understanding, but gain valuable knowledge of how to start a Delivery Tricycles (non-motorised) Business

Living near the water is a lifelong dream for many people. So when retirement time arrives, moving to a lakeside town or seaside community is a natural inclination. The trick is to find a place to retire near the water that is reasonably priced. Here we have 35 towns that sit next to a lake,...

Much has changed in US politics since the historic 2008 election. While the press covers the actions and agendas of the new administration, other impacts of this political shift have not received as much attention. These changes have forced the nation to rethink the necessary role of government, the...

CliffsQuickReview course guides cover the essentials of your toughest classes. You're sure to get a firm grip on core concepts and key material and be ready for the test with this guide at your side. Whether you're new to functions, analytic geometry, and matrices or just brushing up on those...

Two of the major parallel challenges facing businesses today are how to adapt to the changes of fast-paced, fragmenting markets and how to grow a business whilst engaging in recognisably sustainable practices. It is not enough to just be sustainable, it is about communicating it and getting the customer...

In the late 19th century, the Rockwellian city of Plymouth, Michigan, became the breeding ground for competitive air-rifle companies, putting this still-thriving suburban Detroit community on the map. Plymouth�s Air Rifle Industry hones in on the three air-rifle companies and the spin-off .22-caliber...

The WHO’s history spans a period of over six decades, with particular emphasis on the past twenty years. This has been a particularly busy period in WHO’s development, given the transition from international to global health cooperation, and thus the need to adapt to important changes in its operating...

Farming across Borders uses agricultural history to connect the regional experiences of the American West, northern Mexico, western Canada, and the North American side of the Pacific Rim, now writ large into a broad history of the North American West. Case studies of commodity production and distribution,...

The Myth and Magic of Library Systems not only defines what library systems are, but also provides guidance on how to run a library systems department. It is aimed at librarians or library administrations tasked with managing, or using, a library systems department. This book focuses on different...

The Civil Rights Movement is a milestone in American history that can help us think more clearly about today's movement for social and political change, which can sometimes be influenced or misguided by the media. We all must seize the opportunity to shape our own post-civil rights era and redefine...