Service Through The Eyes Of Customers
by
Joy E. Karp
Language: English
Release Date: January 17, 2014
J. E. Karp, the author of the original “McDonald’s Hands–On Business Training Program” has done it again! Embedded within the original McDonald’s training program Karp developed the concept of “promote from within” - this time, through an engaging storyline, she moves to a whole new level...