John Terninko: 1 book

Book cover of Step-by-Step QFD

Step-by-Step QFD

Customer-Driven Product Design, Second Edition

by John Terninko
Language: English
Release Date: May 4, 2018

Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer...
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