Mending Fences, Building Bridges, and Restoring Trust
by
John Kador
Language: English
Release Date: May 11, 2009
There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves—maybe more often than we realize. But we don’t need more apologies, says John Kador—we...