Joe Oliver: 2 books

Book cover of ACT for Psychosis Recovery

ACT for Psychosis Recovery

A Practical Manual for Group-Based Interventions Using Acceptance and Commitment Therapy

by Emma K. O'Donoghue, DClinPsy, Eric M.J. Morris
Language: English
Release Date: March 1, 2018

ACT for Psychosis Recovery is the first book to provide a breakthrough, evidence-based, step-by-step approach for group work with clients suffering from psychosis. As evidenced in a study by Patricia A. Bach and Steven C. Hayes, patients with psychotic symptoms who received acceptance and commitment...
Book cover of Customer-Driven Transformation

Customer-Driven Transformation

How Being Design-led Helps Companies Get the Right Services to Market

by Joe Heapy, Oliver King, James Samperi
Language: English
Release Date: July 3, 2018

Service design is the activity of utilizing resources and people to build and sustain services that not only meet customers' needs, but also add that little bit of magic or true competitive advantage. In an overcrowded marketplace there is often little opportunity to break away from the pack and influence...
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