Jenny Hayes: 2 books

Every organization has a "dark side." On the surface your company may seem like it's one of the best places to work, but there will always be one person with a poor attitude, one manager who treats his golf buddy better than everyone else, one shy person on the team, one useless middle manager, one...

Video Enhanced Reflective Practice (VERP), an application of Video Interaction Guidance, supports individuals or groups to reflect on and develop their professional communication, teaching or therapeutic skills with their clients through shared review of moments of attuned interaction in video clips...