Jan U Hagen: 1 book

Book cover of Client Centricity

Client Centricity

Relationship Management in Banking

by Jan U. Hagen, Ulrich Schürenkrämer
Language: English
Release Date: June 11, 2015

The financial market crisis has brought the very business models of many banks into question. What lessons should banks take from these events? What consequences will the industry have to face when dealing with clients? These questions are at the center of this book, with contributions from renowned...
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