Jack Phillips: 40 books

Book cover of The Consultant's Scorecard, Second Edition: Tracking ROI and Bottom-Line Impact of Consulting Projects
by Jack Phillips, Patti Phillips
Language: English
Release Date: December 31, 2010

Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of The Consultant's Scorecard helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today's fiercely competitive and fast-growing...
Book cover of Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance
by Jack Phillips, Patti Phillips, Rebecca Ray
Language: English
Release Date: March 9, 2012

Prove the financial value of your programs—so funders can’t say no “Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development.” —Dave...
Book cover of Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes
by Jack Phillips, Patricia Pulliam Phillips
Language: English
Release Date: July 4, 2014

PROVE THE VALUE OF YOUR HR PROGRAM WITH HARD DATA While corporate leaders may well know the value of human capital, they don’t always understand the extent to which the HR function contributes to the bottom line. So when times get tough and business budgets get cut, HR departments often take the...
Book cover of Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

by Jack Phillips, Victor Buzachero, Patti Phillips
Language: English
Release Date: May 17, 2013

A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value...
Book cover of High-Impact Human Capital Strategy

High-Impact Human Capital Strategy

Addressing the 12 Major Challenges Today's Organizations Face

by Jack Phillips, Patricia Phillips
Language: English
Release Date: August 26, 2015

Human Resources used to be about recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. Do these things well and your well-oiled machine will operate as planned. But in today’s turbulent and increasingly broadening economy, HR must go beyond its traditional...
Book cover of Chief Talent Officer

Chief Talent Officer

The Evolving Role of the Chief Learning Officer

by Jack Phillips, Patricia Phillips, Tamar Elkeles
Language: English
Release Date: December 8, 2016

In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vital and has evolved into a Chief Talent Officer role in organizations. The Chief Talent Officer is...
Book cover of Making Change Work

Making Change Work

How to Create Behavioural Change in Organizations to Drive Impact and ROI

by Emma Weber, Patricia Pulliam Phillips, Dr Jack Phillips
Language: English
Release Date: May 3, 2016

Underpinned by decades of research and application, Making Change Work shows that the lynchpin that connects change initiatives and their ultimate success is behavioural change. The book brings together the ROI Institute's established methodology for aligning projects and programmes to business needs...
Book cover of How to Measure Training Results

How to Measure Training Results

A Practical Guide to Tracking the Six Key Indicators

by Jack Phillips, Ron Stone
Language: English
Release Date: February 22, 2002

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results
Book cover of The Human Resources Scorecard
by Jack J. Phillips, Ron Stone, Patricia Phillips
Language: English
Release Date: June 25, 2012

'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20...
Book cover of Measuring the Success of Employee Engagement

Measuring the Success of Employee Engagement

A Step-by-Step Guide for Measuring Impact and Calculating ROI

by Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray
Language: English
Release Date: April 11, 2016

Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost...
Book cover of The ROI Fieldbook
by Patricia Phillips, Jack J. Phillips, Ron Stone
Language: English
Release Date: October 19, 2006

Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout...
Book cover of Measuring the Success of Organization Development

Measuring the Success of Organization Development

A Step-by-Step Guide for Measuring Impact and Calculating ROI

by Patricia Pulliam Phillips, Jack J. Phillips, Lizette Zuniga
Language: English
Release Date: May 27, 2013

Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI, by Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips, examines the strategic role of organizational development (OD), explains the reasons for measuring OD efforts, and proposes...
Book cover of Survey Basics
by Patricia Pulliam Phillips, Jack J. Phillips, Bruce Aaron
Language: English
Release Date: May 14, 2013

Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia...
Book cover of Measuring the Success of Learning Through Technology

Measuring the Success of Learning Through Technology

A Step-by-Step Guide for Measuring Impact and ROI on E-Learning, Blended Learning, and Mobile Learning

by Tamar Elkeles, Patricia Pulliam Phillips, Jack J. Phillips
Language: English
Release Date: August 8, 2014

Learn to measure the results of your technology-based learning programs with this step-by-step guide. Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and...
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