J M Langley: 2 books

As a young subaltern in the Coldstream Guards, the author lost his arm at Dunkirk and was captured but eventually escaped via Lille, Paris, Marseilles, Spain and Gibraltar. He describes the fierce fighting outside Dunkirk, his captivity, escape and extraordinary life in Vichy France, before the Germans...

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational...