How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
by
Shep Hyken
Language: English
Release Date: October 2, 2018
Convenience is King
When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.
There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk,...