Helen Morris: 9 books

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes...

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service...

Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety...

This book is intended as a self-study guide for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification...

The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything...

Working with Stress and Tension in Clinical Practice is a practical toolkit that sets out a wide range of approaches for reducing stress and anxiety in clients so that they are mentally prepared for more effective therapy sessions. Combining research, real-life examples and practical advice, the book...

A book to empower, educate and inspire you as you build your wellness business. You're doing (or seriously considering doing) work that fuels your soul, genuinely helps improves lives and makes the world a better place and now it's time to grow! This book is for you if you're ready to... Learn...

In order to become skilled and competent practitioners, student midwives need to understand the complex individual, family and societal issues they will encounter. By introducing the contemporary context of midwifery practice, this book helps students to understand the problems many women face in...

Mincir en mangeant gras, c'est possible ! Grâce à cette méthode inédite en France, perdez 5 kilos en 2 semaines. Le principe de ce régime révolutionnaire ? Réhabiliter le gras, modérer sa consommation de protéines, et réduire celle de sucres et de féculents. Pendant la phase d'attaque,...