Enda Brophy: 1 book
Language Put to Work
The Making of the Global Call Centre Workforce
Language: English
Release Date: August 11, 2017
WINNER of The Gertrude J. Robinson Book Prize, awarded by the Canadian Communication Association, and the Canadian Association of Work and Labour Studies, Book of the Year Award.
This book examines the striking rise of call centres over the past quarter century through the lens of the resistance...
