Emily Yellin: 2 books
Your Call Is (Not That) Important to Us
Customer Service and What It Reveals About Our World and Our Lives
Language: English
Release Date: March 24, 2009
Bring up the subject of customer service phone calls and the blood pressure of everyone within earshot rises exponentially. Otherwise calm, rational, and intelligent people go into extended rants about an industry that seems to grow more inhuman and unhelpful with every phone call we make. And Americans...
Our Mothers' War
American Women at Home and at the Front During World War II
Language: English
Release Date: May 11, 2010
**"Our women are serving actively in many ways in this war, and they are doing a grand job on both the fighting front and the home front."
-- Eleanor Roosevelt, 1944**
Our Mothers' War is a stunning and unprecedented portrait of women during World War II, a war that forever transformed...