David Mcnair: 4 books

Book cover of Exceptional Customer Service

Exceptional Customer Service

Exceed Customer Expectations to Build Loyalty & Boost Profits

by Lisa Ford, David McNair, William Perry
Language: English
Release Date: August 18, 2009

When the going's tough, companies that survive will be those that build the greatest loyalty-by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With...
Book cover of Sixteen and Counting

Sixteen and Counting

The National Championships of Alabama Football

by Eryk Anders, Javier Arenas, Wayne Atcheson
Language: English
Release Date: August 8, 2017

Dramatic accounts of every University of Alabama National Championship football season recounted by noted sports writers, players, and Alabamians. Dating back to 1925, when Wallace Wade coached the Crimson Tide to an undefeated season and earned a spot in the Rose Bowl, the driving goal of...
Book cover of Transforming the Quality of Life for People with Dementia through Contact with the Natural World
by Lorraine Robertson, Marie-José Enders-Slegers, Johanna M. Wigg
Language: English
Release Date: November 15, 2011

This important book simply but persuasively demonstrates why we should provide the opportunities for people with dementia to experience the great outdoors. It also gives a voice to people with dementia who have felt the benefit of getting closer to nature. The contributors explore many different ways...
Book cover of If You ’Bout That Life!
by David L. Mcnair
Language: English
Release Date: October 20, 2017

King and Kyron were just average stick-up kids until one day, they stumbled across the lick of a lifetime. The best friends were not into selling drugs and would rather take money from local dealers who made their neighborhood drug infested. The two friends had to make the ultimate choice after finding...
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