David L : 1236 books

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research...

Both the tech bubble burst of 2000, and the financial crisis of 2008, poked significant holes in the primary investment belief of too many investors today—that one can just blindly withdraw from principal, and that equity returns will keep up. Too many investment advisors have taken the path of...

230 B.C.– The first sovereign emperor of China, Qin Shi Huang, has consolidated his ultimate power with battles against the last of the dissenting tribes of China. With one last province to take, he knows he will be pitted against the one man he fears—his mysterious half-brother, Li Zhang, leader...

267,000 BCE. The continent was its own world, untouched by the planet-wide catastrophe that ended the reign of the dinosaurs over sixty-five million years before. A traveler arrives in the jungles of this ancient world who will fight to survive carnivorous creatures in a land never meant for human...

The New York Times bestselling author of Ancients and Leviathan returns with another adrenaline rush—the latest thriller in the Event Group Series** Twenty thousand years ago, when man crossed the land bridge to North America, creatures called They Who Follow made the great trek as well....

The new introduction and afterword bring fresh relevance to this insightful rumination on the act of reading--as a path to critical thinking, individual and political identity, civic engagement, and resistance. The former LA Times book critic expands his short book, rich in ideas, on the consequence...

"Fans of Clive Cussler, Verne, X-Files, and military tactical thrillers will find much to enjoy in this increasingly clever series." –Booklist on Leviathan The New York Times bestselling author of Leviathan and Primeval is back at full throttle with an adrenaline-pumping addition...

Go down a river of no return, toward a fateful meeting with an animal that predates mankind's existence by ninety million years---after a treasure that has captured man's desires for centuries. This is what Legends are made of. The year 1533: Sent by Francisco Pizarro, Captain Hernando Padilla...

Reminiscent of the works of James Rollins and Matthew Reilly comes the latest in an action-packed series about the nation's most secret agency---the Event Group Ten thousand years before the Roman Empire marched great legions across the known world, there was a civilization dedicated to the...

Cy Williams, thirteen, has always known that he and the other black folks on Strong's plantation have to obey white men, no question. Sure, he's free, as black people have been since his grandfather's day, but in rural Georgia, that means they're free to be whipped, abused, even killed. Almost four...

"Beginning readers who crave suspense will be drawn to this gentle spin on the 'Chicken Little' motif."—Kirkus Reviews When Inchworm misunderstands a conversation between Mama Bug and her baby, he warns Toad who tells Rabbit. Rabbit tips off Mouse who alerts Fox. Before long they've...

26 children, each representing a different letter of the alphabet, try to convince the reader why his or her letter is the most important. They do this be showing what might happen if that letter were missing from a word.For example: without the letter H, "taking a bath" would be "taking a bat". Without...

Achilles was a legendary warrior of ancient Greece. When Paris, the Trojan prince, kidnapped the beautiful Helen, the Greek armies joined together under the great king Agamemnon to bring her back. The Achaean Greeks would fight the Trojans for 10 years. Agamemnon’s pride, however, would threaten...

What was life like millions of years ago? The answer lies deep underground, in a place once home to a ferocious predator much larger than most animals walking around today. Through photographs and detailed illustrations, readers will learn how the secrets buried in a midwestern hillside helped scientists...