David Hooker: 2 books

One of the challenges of administering and supporting Microsoft® Outlook 2003 is that it stores settings in so many different places - in the Windows registry, as files in the user’s profile folders, and in the information store itself. Configuring Microsoft® Outlook 2003 pulls together in one...

When conflicts become ingrained in communities, people lose hope. Dialogue is necessary but never sufficient, and often actions prove inadequate to produce substantial change. Even worse, chosen actions create more conflict because people have different lived experiences, priorities, and approaches...