Cvpm: 3 books
by Heather Prendergast, BS, AS
Language: English
Release Date: March 14, 2014
Language: English
Release Date: March 14, 2014
The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting,...
by Heather Prendergast, BS, AS
Language: English
Release Date: February 16, 2016
Language: English
Release Date: February 16, 2016
Make sure you’re prepared for the VTNE with the completely updated Review Questions and Answers for Veterinary Technicians! Author Heather Prendergast breathes new life into this edition with 5,000 questions that have been reviewed and revised to reflect the most recent changes to the VTNE. The...
by Heather Prendergast, BS, AS
Language: English
Release Date: September 30, 2014
Language: English
Release Date: September 30, 2014
A complete guide to veterinary office management, Front Office Management for the Veterinary Team, 2nd Edition focuses on the day-to-day front office skills you need to become a valuable member of the veterinary team. It covers duties ranging from scheduling appointments to billing and accounting,...