Chris Zane: 1 book
Reinventing the Wheel
The Science of Creating Lifetime Customers
Language: English
Release Date: March 1, 2011
When Chris Zane bought his bicycle shop at age 16, his business struggled until he discovered the secret that catapulted his store into one of the largest in the country. His secret? Provide unbelievable, over the top, excessively generous customer service.Chris Zane isn’t a management consultant or...
