The Transfer of Internal Knowledge and Best Practi
by
C. Jackson Grayson, Carla O'dell
Language: English
Release Date: November 8, 2011
While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed...