Breanne O Reeves: 1 book
The Nordstrom Way to Customer Experience Excellence
Creating a Values-Driven Service Culture
Language: English
Release Date: August 30, 2017
"Top Ten Business Books For 2017" - Forbes
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom...
