Barbara Filner: 1 book

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

by Steven Dinkin, Barbara Filner, Lisa Maxwell
Language: English
Release Date: December 14, 2012

The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small. "A...

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