Angelo Esposito: 1 book
Ten Steps to ITSM Success
A Practitioner’s Guide to Enterprise IT Transformation
Language: English
Release Date: February 7, 2013
As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices....
