Adam Toporek: 1 book
Be Your Customer's Hero
Real-World Tips and Techniques for the Service Front Lines
Language: English
Release Date: April 22, 2015
Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the...
