Customer Service category: 721 books

Cover of Green Giants

Green Giants

How Smart Companies Turn Sustainability into Billion-Dollar Businesses

by E. Williams
Language: English
Release Date: August 12, 2015

What do Brazil’s top beauty brand, America’s second-fastest-growing restaurant chain, and the world’s third bestselling car have in common--besides achieving enormous success with revenue in the tens of billions? They are doing it all while holding to their convictions of implementing sustainable...
Cover of Sales and Selling: The Essential Guide
by Moi Ali
Language: English
Release Date: August 31, 2012

This book is for anyone who has to sell, whether self-employed or working for a small business, including those completely new to sales, those who’ve tried before and failed, and those who’d like to brush up their skills and learn a few new tricks. Find out in this book the secrets of...
Cover of Gestión de la reputación online. Claves y estrategias
by Juanjo Ramos
Language: Spanish
Release Date: June 25, 2012

En un escenario donde el usuario, cada vez mejor informado y más exigente, se torna en el epicentro de toda acción de marketing, las empresas deben tener en consideración no sólo los resultados en los buscadores de Internet, sino la conversación generada en torno a ellas, sus productos o sus...
Cover of Your Guide To Using Hootsuite For Sales
by Lee Futcher, Tyler Bowles
Language: English
Release Date: May 18, 2015

The social media marketing team at Lions Consulting Group has done it again! Enhance your social media management with their Hootsuite how-to-guide where you will not only learn the basics for the average joe who's just getting into social media, but for also the social media pro who's...
Cover of How to Win Campaigns

How to Win Campaigns

Communications for Change

by Chris Rose
Language: English
Release Date: June 25, 2012

How to Win Campaigns is a practical guide for creating and running successful campaigns. Written for the new campaigner and the experienced communicator alike, it explores what works (and what doesn't) and shows how to use principles and strategy in campaigning as a new form of public politics. Applicable...
Cover of On Fire!

On Fire!

How To Get Up, Get Motivated, And Become A True Sales Powerhouse

by Sales Throttle
Language: English
Release Date: May 31, 2016

On Fire! How to Get Up, Get Motivated, and Become A True Sales Powerhouse is the impactful new book from Sales Throttle written to provide Sales Professionals with the information, motivation, and inspiration needed to conquer one of the most challenging and rewarding careers anyone can have, and...
Cover of F-Commerce Handbook
by Paul Marsden, Paul Chaney
Language: English
Release Date: June 1, 2012

The 10 Secrets to Selling on the World’s #1 Social Network Facebook is the perfect tool for reaching out to customers. Now, you need to take the next step and make it pay by selling on Facebook. The f-Commerce Handbook shows you how. From the co-editors of Social Commerce Today, The...
Cover of Magnetic

Magnetic

The Art of Attracting Business

by Joe Calloway
Language: English
Release Date: October 15, 2015

Magnetic: The Art of Attracting Business is a look at how consistently successful businesses are able to attract a steady and ever-increasing flow of customers. This innovative text examines a range of simple, powerful strategies that businesses of any size or type can use to attract new customers....
Cover of Recommended

Recommended

How to sell through networking and referrals

by Andy Lopata
Language: English
Release Date: September 26, 2012

Referrals and recommendations are the most effective drivers of new business. This book will show you how to make your business thrive by generating referrals and sales from your own networks cheaply, effectively and quickly. Written by Andy Lopata, who was christened ‘Mr Network’ by The...
Cover of Brilliant Pitch

Brilliant Pitch

What to know, do and say to make the perfect pitch

by Shaun Varga
Language: English
Release Date: July 9, 2012

In business, there is a moment when everyone has to make a pitch; it might be your own personal OK Corral, when the consequences of failure are too painful to even contemplate, but it will always be an occasion where the outcome really matters. Brilliant Pitch will equip people to tackle pitch...
Cover of The Million-Dollar Financial Advisor

The Million-Dollar Financial Advisor

Powerful Lessons and Proven Strategies from Top Producers

by David J. Mullen, Jr.
Language: English
Release Date: November 2, 2009

Based on interviews with fifteen top financial advisors, each doing several million dollars’ worth of business every year, this priceless tool contains universal principles to guide both veteran and new financial professionals to immediate success. The Million-Dollar Financial Advisor distills these...
Cover of Traffic Terminal

Traffic Terminal

Generating More Traffic

by Joseph Iredia
Language: English
Release Date: April 19, 2017

Getting more web traffic! Traffic plays a pivotal role in any online business. I mean think about it, if nobody walks by your store, who is going to buy your goods?  Online traffic is synonymous with the amount of visitors to your online store. If you wish to amass a huge following and build...
Cover of The Visible Networker

The Visible Networker

Book 5: Keys, Aims & Teams

by Bette Daoust, Ph.D.
Language: English
Release Date: January 8, 2015

When networking, planning is often the key to success. Only you, the business owner can make those plans and follow them through to success. This books provides the reader with tips and ideas to build a network of raving fans. Use the checklists and worksheets to catapult you through the process of building keys, aims and networking teams.
Cover of Sensory Marketing--Smells Like Profits
by Michael R. Solomon
Language: English
Release Date: September 29, 2010

This Element is an excerpt from The Truth About What Customers Want (9780137142262) by Michael R. Solomon. Available in print and digital formats.   Fully exploit the powerful human sense your marketing has overlooked for too long: scent.   As scientists continue to discover the powerful effects of...
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