Communication category: 5490 books

Cover of Gérer les rumeurs, ragots et autres bruits

Gérer les rumeurs, ragots et autres bruits

Comment réagir face aux rumeurs

by Aurore Van de Winkel
Language: French
Release Date: September 3, 2014

Comment retourner le bad buzz à son avantage ?Beaucoup d'organisations doivent gérer, un jour ou l'autre, des rumeurs, ragots, légendes urbaines, spams, scams ou autres bruits. Ces phénomènes ont des conséquences les plus souvent négatives : instauration d'un climat de méfiance, réduction de...
Cover of Médias et société

Médias et société

La perspective de la communication sociale

by Jason Luckerhoff
Language: French
Release Date: November 16, 2016

Il est possible d’étudier la relation entre les médias et la société à partir de nombreuses perspectives. Considérer le lien entre les médias et la société, c’est affirmer que la soci­été influence l’évolution des médias et que l’évolution des médias, à son tour, agit sur...
Cover of Transcribing Silence

Transcribing Silence

Culture, Relationships, and Communication

by Kristine L Muñoz
Language: English
Release Date: July 1, 2016

Kristine Muñoz’s volume of short narrative works-- autoethnographies and fictional stories—explore many dimensions of silence, a crucial but often overlooked communication phenomenon, one that drives much of everyday talk and relationships. Framed by an introductory essay that synthesizes research...
Cover of Progetti di Brand & Marketing Communication
by Emanuele Invernizzi, Stefania Romenti
Language: Italian
Release Date: January 10, 2017

Una raccolta di progetti sul tema della brand & marketing communication, scritti dai partecipanti dell’edizione 2016 dell’Executive Master in Relazioni Pubbliche d’Impresa (MARPI). Essi offrono stimoli concettuali e spunti pratici utili sia a chi già lavora per confrontarsi su pratiche...
Cover of Der 'Two-Step-Flow of Communication'
by Thomas Grimme
Language: German
Release Date: December 4, 2006

Studienarbeit aus dem Jahr 2006 im Fachbereich Soziologie - Kommunikation, Note: 1,0, Helmut-Schmidt-Universität - Universität der Bundeswehr Hamburg, 36 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Diese Arbeit beinhaltet eine detaillierte Analyse der wichtigsten Wahlstudien zum...
Cover of The Reagan Persuasion

The Reagan Persuasion

Charm, Inspire, and Deliver a Winning Message

by James Humes
Language: English
Release Date: July 1, 2010

Persuade, mentor, and motivate like the Great Communicator More than just an influential speaker, Ronald Reagan was a master of all types of communication and employed his personal warmth and charm to rally Americans around his vision. Now, former Reagan speechwriter James C. Humes shows how...
Cover of Surviving the Toxic Workplace: Protect Yourself Against Coworkers, Bosses, and Work Environments That Poison Your Day
by Linnda Durre
Language: English
Release Date: January 26, 2010

Proven techniques for dealing with workplace issues successfully Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance. And in these difficult economic times, no one can afford to lose their jobs. In...
Cover of The New Articulate Executive: Look, Act and Sound Like a Leader
by Granville Toogood
Language: English
Release Date: June 25, 2010

The Classic Guide to Business Communications . . . Updated for a New Generation of Media-Savvy Leaders Even with the latest high-tech tools and communication options, the simple truth is this: You need to look, act, and sound like a leader to succeed in today's world. According to top executive coach...
Cover of Great on the Job

Great on the Job

What to Say, How to Say It. The Secrets of Getting Ahead.

by Jodi Glickman
Language: English
Release Date: May 10, 2011

A much-needed "people skills" primer and master class in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch...
Cover of Executive Presence: The Art of Commanding Respect Like a CEO
by Harrison Monarth
Language: English
Release Date: October 12, 2009

Get the Key to the Boardroom with Powerful Executive Presence! “This book can be a key aid in helping you make it to the next level! Great coaching for anyone who is even thinking of becoming an executive!” Marshall Goldsmith, New York Times bestselling author of What Got You Here Won’t...
Cover of The Customer Service Survival Kit

The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

by Richard Gallagher
Language: English
Release Date: March 20, 2013

By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. The Customer Service Survival...
Cover of Speak Strong

Speak Strong

Say what you MEAN. MEAN what you say. Don't be MEAN when you say it.

by Meryl Runion
Language: English
Release Date: October 11, 2010

We feel more than we know, and know more than we can say. But what if we could find a way to communicate the full breadth of who we are? SpeakStrong is a step-by-step guide to empowered communication that unleashes the courage of your conviction and puts your message into words that get results. Based...
Cover of Reader-Friendly Reports: A No-nonsense Guide to Effective Writing for MBAs, Consultants, and Other Professionals
by Carter A. Daniel
Language: English
Release Date: January 6, 2012

The book that has taught thousands of students how to write winning business reports For more than 30 years, Carter A. Daniel has been teaching MBA students at Rutgers University the art of effective business communication with the aid of his eminently practical guide Reader-Friendly Reports. Now...
Cover of HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger)
by Harvard Business Review, Robert B. Cialdini, Nick Morgan
Language: English
Release Date: March 12, 2013

**The best leaders know how to communicate clearly and persuasively. How do you stack up?**If you read nothing else on communicating effectively, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help...
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