Total Quality Management category: 175 books

In light of an increasingly tumultuous political landscape, the success, efficiency, and performance of government employees and departments is more critical than ever before. With over thirty years of experience working for the federal government, author Stewart Liff shares firsthand knowledge about...

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It...

Traditional methods of improving safety performance through extrinsic control will only take you so far. Realizing this, many leading-edge companies have abandoned their old paradigms and have taken a new approach. Learn how to develop a positive safety culture using inside-out thinking—a culture that begins in the workplace and spreads out to include both the family and the community.

The Supply Chain Operation Reference framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes. This leading cross-industry model for maximizing efficiency provides readers with a lasting competitive advantage, revealing the key to achieving...

Think back about any day at work.  Whether as the owner, the boss, or the lowest level employee, everyone shares one common experience.  Problems. Problems can be minor, some time consuming, some expensive to fix, or even more expensive to not fix.  The good news is…There are only two...

Un guide pratique et accessible pour apprendre à utiliser le diagramme d'Ishikawa ! Le diagramme conçu par le professeur Kaoru Ishikawa est un outil précieux de gestion de la qualité qui distingue les causes et les effets d’un problème survenu dans une entreprise. Prenant la forme d’un...

In nur 50 Minuten die Kaizen-Methode verstehen In der heutigen Wirtschaftswelt müssen Unternehmen zwangsläufig ständig besser werden, um sich langfristig gegen ihre Konkurrenz behaupten zu können. Produktivität ist wohl niemals hoch genug, Qualität von Produkten bzw. Dienstleistungen...

A GROUNDBREAKING GUIDE TO THE ART, SCIENCE, TOOLS, AND DEPLOYMENT OF INNOVATION "It has never been more important to educate people and organizations how to out-imagine, out-create, and out-innovate....The insight and experiences captured by [this book] make an important contribution toward reaching...

Need some ideas about what to improve? PDCA/PDSA, TQM, Reengineering, ISO9000, CMM, CMMI, Six Sigma, Lean, Lean Six Sigma, JIT, DoE, statistical process control, EFQM, Kaizen, 5S… All of these methods and frameworks are great and provide you with the HOW. But then they leave you with figuring...

This short, readerfriendly book is about best practice in joint ventures: the factors and processes which lead to success. Every year, corporations establish thousands of joint ventures (JVs), investing hundreds of billions of dollars. In fact, between 25% and 40% of all foreign investments take place...

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized...

Every manager desires to have great teams around them collaborating together and running with the mission. Unfortunately, most of these teams have been built around decades-old ideas and practices made popular by companies that either no longer exist or haven’t been relevant in years. But a new...

Il Continuos Improvement e l’Operational Excellence oggi sono intesi non solo come la via per ottenere prodotti/servizi competitivi sul mercato, ma soprattutto come la strategia per rendere più efficiente un’azienda sia sul piano dell’organizzazione del lavoro che sulla progettazione di prodotti,...

Scopo del volume è di mostrare l’importanza della strutturazione delle funzioni di LT in sanità e al contempo di fornire un supporto alle aziende che intendono attraversare una trasformazione snella tramite il racconto dei successi raggiunti e delle criticità incontrate nell’esperienza dell’Azienda...