Complaint Management Excellence

Creating Customer Loyalty through Service Recovery

Business & Finance, Marketing & Sales, Customer Service, Business Reference, Business Communication
Big bigCover of Complaint Management Excellence

More books from Kogan Page

bigCover of the book How to Write a Marketing Plan by
bigCover of the book Design Management by
bigCover of the book Accelerated Leadership Development by
bigCover of the book How to Prepare a Business Plan by
bigCover of the book Multichannel Marketing Ecosystems by
bigCover of the book Negotiation for Procurement Professionals by
bigCover of the book Human Resource Practice by
bigCover of the book Develop Your Nlp Skills by
bigCover of the book Planning and Managing Public Relations Campaigns by
bigCover of the book Develop Your Assertiveness by
bigCover of the book How to Write a Business Plan by
bigCover of the book How to Pass Numerical Reasoning Tests by
bigCover of the book Financial Management for Technology Start-Ups by
bigCover of the book Green Logistics by
bigCover of the book Leadership and Motivation: The Fifty-Fifty Rule and the Eight Key Principles of Motivating Others by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy