Beyond the Lean Office

A Novel on Progressing from Lean Tools to Operational Excellence

Business & Finance, Industries & Professions, Quality Control, Nonfiction, Science & Nature, Technology, Manufacturing
Cover of the book Beyond the Lean Office by Kevin J. Duggan, CRC Press
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Kevin J. Duggan ISBN: 9781498782586
Publisher: CRC Press Publication: February 24, 2016
Imprint: Productivity Press Language: English
Author: Kevin J. Duggan
ISBN: 9781498782586
Publisher: CRC Press
Publication: February 24, 2016
Imprint: Productivity Press
Language: English

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.

Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence.

To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand.

After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.

Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence.

To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand.

After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

More books from CRC Press

Cover of the book Practical Project Management for Building and Construction by Kevin J. Duggan
Cover of the book Dna Replication In Plants by Kevin J. Duggan
Cover of the book Comedy for Animators by Kevin J. Duggan
Cover of the book Creative Thinking And Problem Solving by Kevin J. Duggan
Cover of the book Fluid Therapy for the Surgical Patient by Kevin J. Duggan
Cover of the book Electricians' On-Site Companion by Kevin J. Duggan
Cover of the book Physical Metallurgy by Kevin J. Duggan
Cover of the book Compact Numerical Methods for Computers by Kevin J. Duggan
Cover of the book Reliability Models of Complex Systems for Robots and Automation by Kevin J. Duggan
Cover of the book Applications of Metamaterials by Kevin J. Duggan
Cover of the book Earthquake Engineering Frontiers in the New Millennium by Kevin J. Duggan
Cover of the book Designing for Older Adults by Kevin J. Duggan
Cover of the book Statistical Genomics by Kevin J. Duggan
Cover of the book Rigging for Games by Kevin J. Duggan
Cover of the book Introduction To Ultrahigh Energy Cosmic Ray Physics by Kevin J. Duggan
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy