Beyond the Lean Office

A Novel on Progressing from Lean Tools to Operational Excellence

Business & Finance, Industries & Professions, Quality Control
Cover of the book Beyond the Lean Office by Kevin J. Duggan, Taylor and Francis
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Kevin J. Duggan ISBN: 9781498753807
Publisher: Taylor and Francis Publication: September 29, 2017
Imprint: Productivity Press Language: English
Author: Kevin J. Duggan
ISBN: 9781498753807
Publisher: Taylor and Francis
Publication: September 29, 2017
Imprint: Productivity Press
Language: English

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.

Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence.

To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand.

After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need.

Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence.

To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand.

After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

More books from Taylor and Francis

Cover of the book Disengaging from Terrorism - Lessons from the Turkish Penitents by Kevin J. Duggan
Cover of the book The Right Not to be Criminalized by Kevin J. Duggan
Cover of the book Epistemology and Method in Law by Kevin J. Duggan
Cover of the book The Frontiers of Management by Kevin J. Duggan
Cover of the book A New History of Asian America by Kevin J. Duggan
Cover of the book The Changing Face of Western Communism by Kevin J. Duggan
Cover of the book Education, Knowledge and Truth by Kevin J. Duggan
Cover of the book Palestinian-Israeli Contact and Linguistic Practices by Kevin J. Duggan
Cover of the book Racism in Children's Lives by Kevin J. Duggan
Cover of the book The Armenians in the Medieval Islamic World by Kevin J. Duggan
Cover of the book Handbook for Developing Supportive Learning Environments, The by Kevin J. Duggan
Cover of the book The Groupwork Manual by Kevin J. Duggan
Cover of the book George Sand and Autobiography by Kevin J. Duggan
Cover of the book Globalization and Technocapitalism by Kevin J. Duggan
Cover of the book Principles of Test Theories by Kevin J. Duggan
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy