Availability and Capacity Management in the Cloud
An ITSM Narrative Account
Nonfiction, Computers, General Computing
| Author: | Daniel McLean | ISBN: | 9781849285520 |
| Publisher: | IT Governance Ltd | Publication: | March 20, 2014 |
| Imprint: | IT Governance Publishing | Language: | English |
| Author: | Daniel McLean |
| ISBN: | 9781849285520 |
| Publisher: | IT Governance Ltd |
| Publication: | March 20, 2014 |
| Imprint: | IT Governance Publishing |
| Language: | English |
In Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean’s fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle issues that come with such projects. The end-of-chapter pointers give useful advice on dealing with the challenges organizations face when considering cloud services.
In Availability and Capacity Management in the Cloud: An ITSM narrative, Daniel McLean’s fictional IT service management practitioner, Chris, faces the challenge of integrating cloud services into an ITSM structure. Based on the real-life experience of the author and other ITSM practitioners, this book tells the story of a cloud services implementation, exposing potential pitfalls and exploring how to handle issues that come with such projects. The end-of-chapter pointers give useful advice on dealing with the challenges organizations face when considering cloud services.
