Authentic Customer Centricity

Business & Finance, Marketing & Sales, Customer Service, Economics
Cover of the book Authentic Customer Centricity by Alkhatani Saad Zafer, Information Age Publishing
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Author: Alkhatani Saad Zafer ISBN: 9781623969141
Publisher: Information Age Publishing Publication: June 1, 2015
Imprint: Information Age Publishing Language: English
Author: Alkhatani Saad Zafer
ISBN: 9781623969141
Publisher: Information Age Publishing
Publication: June 1, 2015
Imprint: Information Age Publishing
Language: English

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.

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This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.

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